Camera super slow when initializing via Teams or the Camera app. I ran across your question after experiencing the exact same symptoms: new work laptop (Dell XPS model 9310) connected to a KVM with a Logitech C930E that runs fine on the other computer, a desktop. Open up Device Manager, scroll down to "Sound, video and game controllers", disable the "Intel Smart Sound Technology for USB Audio", reboot, voilà. It's not a problem with the webcam itself, because it works flawlessly on my PC, which also runs Windows 10.Īt the risk of necroing an old thread, I may have a solution to this for you. I've tested it with various connectors/ USB-C adapters and MS Surface Dock 2. I've installed all Windows updates (Windows 10), downloaded the latest version of the Logitech LogiTune app, removed and reinstalled the Logitech cam from Device Management. It's a fresh installation (reset Windows after receiving the laptop). It sounds like a driver problem, but I can't find it. There is one exception: I've also installed the old Logitech Camera Settings app, and that one opens and shows video immediately. When I plug the Logitech cam in again, it immediately slows down apps that use video again. The moment I unplug the Logitech cam, all these apps respond blazingly fast again, and display the video image from the built-in camera instantly. I've tried it in the Windows Camera app, Skype, MS Teams and the Logitech LogiTune app, and in all cases it takes well over 20 seconds for video image to appear, and while they wait, the apps are almost non-responsive.Īnd not just for the Logitech cam, but also when switching to the built-in webcam. When it's plugged in, it slows down all apps that use video. I recently got a new laptop (Surface Studio Laptop) and my Logitech C930e webcam won't work properly on it.
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